AI and Drive-Thrus Make a Bad Combo By Christina McAllister, senior analyst, Forrester ResearchIF ANY OF YOU have been on TikTok lately (don’t judge me; it’s research) you might have seen people posting about their experiences with new AI-powered drive-thru. My initial reaction: an eye roll so powerful it might have recalibrated the rotation of the earth.All right, fine, perhaps a bit hyperbolic. But really?I guess I shouldn’t be too surprised. After all, quick-service retail companies have been looking for ways to cut labor costs and reduce drive-thru wait times for years. Self-serve ordering kiosks and order-ahead apps have been...

Do you want to start a drive thru business but want to go niche and be unique? If YES, here are some of he best drive thru related business ideas & opportunities for 2023. A drive-through, or drive-thru, is a type of service provided by a business that allows customers to purchase products without leaving their cars. The drive-thru business format was first pioneered in the united states in the 1930s by Jordan Martin. Because of its ready acceptance, the concept wasted no time in getting spread to other countries.   DRIVETHRUCITYDrive-through businesses are all about fast food, fast service and...