10 Things You Should Never Do At The Drive-Thru The introduction of drive-thru windows changed the way we dine forever. From McDonald's to Taco Bell, nearly every fast food chain has a drive-thru where you can conveniently order a Big Mac or Crunchwrap without leaving your car. But don't get too cozy. Just like dining at a restaurant, there is still etiquette you should adhere to when in line for a Frappuccino. DRIVETHRUCITYWe scoured Reddit, from SubReddits for all fast food employees to ones dedicated specifically to McDonald's and Starbucks, for what not to do at the drive-thru. And we ended...

The COVID-19 pandemic has created a shift in the restaurant industry, and drive-thru service has become an essential revenue stream for many businesses. If you own a food truck, here are some tips for optimizing your drive-thru service and increasing sales: DRIVETHRUCITY1. Use safety protocolsThe safety of your customers and employees is a top priority. Here are some safety protocols you can implement at your drive-thru window:Install cashier shields. This creates a physical barrier between your employees and customers, protecting both parties from the spread of germs.Use contactless handoff methods. When passing food and drinks to customers, place them on a...

Coffee shops are profitable businesses. Instead of starting a large coffee shop, consider starting a small drive-thru coffee stand. Drive-thru coffee stands are common retail concepts that consist of a small structure with one or two service windows, unlike common cafés with tables and chairs. Drive-thru coffee stands vary in design and size, but they all serve the same purpose: to offer convenient coffee to drivers. Customers can either drive up or walk to the stand and get their daily cup of Joe. DRIVETHRUCITY Not all drive-thru coffee stands are successful, though. One of the main reasons is a lack of...

Thinking of opening a coffee shop? Here’s a checklist and the average cost to start a cafe. GINELLE TESTAWhat Do You Need to Start a Coffee Shop Business? (Checklist) DRIVETHRUCITY An average of 400 million cups of coffee are poured every day in the U.S. and with 79% of coffee drinkers admitting to having at least one cup every day. That adds up to a whole lot of mojo. Coffee has long been a staple of American life and the trend shows no signs of slowing down anytime soon. That’s why it’s no surprise that coffee shops represent the fastest growing...

The Illusion of Convenience: Why People Wait in Drive-Thrus Convenience is in the eye of the consumer. Dale Hartley MBA, Ph.D.     KEY POINTS Convenience may be real, but our perception of it may not be. Anchoring can create the paradox of saving in behavioral economics. The illusion of convenience can create a paradox of perception and choice. Did you ever notice that fast food drive-thru lanes are a trap? Unless the line is already long and backed up around the curve, you can’t see how many cars are ahead of you. Once you’ve placed your order, you’re blocked...

AI and Drive-Thrus Make a Bad Combo By Christina McAllister, senior analyst, Forrester ResearchIF ANY OF YOU have been on TikTok lately (don’t judge me; it’s research) you might have seen people posting about their experiences with new AI-powered drive-thru. My initial reaction: an eye roll so powerful it might have recalibrated the rotation of the earth.All right, fine, perhaps a bit hyperbolic. But really?I guess I shouldn’t be too surprised. After all, quick-service retail companies have been looking for ways to cut labor costs and reduce drive-thru wait times for years. Self-serve ordering kiosks and order-ahead apps have been...

Do you want to start a drive thru business but want to go niche and be unique? If YES, here are some of he best drive thru related business ideas & opportunities for 2023. A drive-through, or drive-thru, is a type of service provided by a business that allows customers to purchase products without leaving their cars. The drive-thru business format was first pioneered in the united states in the 1930s by Jordan Martin. Because of its ready acceptance, the concept wasted no time in getting spread to other countries.   DRIVETHRUCITYDrive-through businesses are all about fast food, fast service and...