New, Unmatched Clarity for Your Drive-Thru. A new technology from HME is storming the drive-thru industry.
All new EOS | HD with HD Audio brings with it a dramatic improvement in sound clarity like you’ve neverheard before. With HD Audio, the whole drive-thru conversation is dramatically improved.
The unmatched clarity and noise reduction from EOS | HD delivers a whole new drive-thru experience for you and your customers. EOS | HD provides clearer, more intelligible speech, dramatically reduced noise from both outside and inside the restaurant, and fewer distractions for crew members.
The result — improved order accuracy, increased profitability, and a better customer experience.
HME EOS|HD is a drive-thru headset system with the industry's newest advancement in sound quality—all-new HD Audio. HD Audio uses wideband technology and advanced noise reduction to create the clearest, most intelligible drive-thru headset on the market. By increasing intelligibility, EOS|HD provides a more understandable drive-thru conversation for improved order accuracy and speed of service.
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Groundbreaking Wideband Technology:
Innovative wideband technology expands the audio range of EOS|HD to include higher and lower voice frequencies than standard digital drive-thru headsets. The result is a remarkable 20% increase in intelligibility. With clearer, more intelligible speech comes faster speed of service, improved order accuracy, and greater profitability for your drive-thru. -
Revolutionary New Outbound Noise Reduction:
Removing noise from inside the kitchen, EOS|HD provides clearer communication to the customer resulting in a better customer experience in your drive-thru. -
Dramatic Inbound Noise Reduction:
EOS|HD's innovate technology dramatically reduces noise from the drive-thru to help deliver greater order accuracy than ever before. - 2X The Audio Bandwidth: The greatest advancement in sound since digital drive-thru headsets, the expanded audio range of EOS | HD means you hear more of the conversation so you can get the order right the first time.
- 44% Improvement in Inbound Noise Reduction: Removes engine and traffic sounds from the drive-thru to reduce employee fatigue.
- 20% Increase in Intelligibility: With wideband technology and advanced noise reduction, EOS | HD makes drive-thru orders 20% easier to understand. Understanding the customer better means faster speed of service and profitability for your drive-thru.
- 88% Improvement in Outbound Noise Reduction: EOS | HD's innovative outbound noise reduction removes kitchen noise, like blenders, so that customers can hear crew members better. Orders are more accurate and customers leave happier than ever before.
DESIGNED FOR DURABILITY AND COMFORT
The EOS | HD drive-thru headset system was engineered for durability and comfort. The lightweight, balanced design delivers all day comfort to users while providing ultimate reliability in the QSR environment. Its unique design eliminates many repair concerns of drive-thru headsets, making it the most reliable drive-thru headset on the market.
UNMATCHED MESSAGE CENTER
The EOS | HD Message Center helps managers run their restaurants with greater efficiency and profitability.
GREETINGS
Sequence multiple messages through all dayparts to promote specials and improve check averages. Record up to 12 customer greetings to play throughout the day, whenever and wherever you want.
REMINDERS
Schedule automatic reminders to keep employees on task; create your own or choose from prerecorded options. Play Reminders on as many headsets as you want. Remind employees to wash their hands, check the bathrooms, and more, without interfering with drive-thru order taking.
ALERTS
Automatically inform staff members of critical developments affecting food safety and employee security (i.e. “Back door open.”) Alerts only trigger when certain events occur. Set alerts to send a message to one or more headsets.
DIGITAL CONTROLS AND USER-FRIENDLY DISPLAY
- Large display screen with easy-to-use, digital soft-touch controls.
- On-screen instructions walk you through menus and settings.
- Multi-level password security prevents tampering.
A COMPLETE DRIVE THRU SYSTEM THAT WORKS FOR YOUR STORE
A New Era in Restaurant Communication is Here
NEXEO | HDX takes communication beyond the drive-thru and into key areas of your restaurant, maximizing productivity and exceeding service expectations. Specially developed for an industry evolving faster than ever before, NEXEO is the restaurant industry’s first communication platform designed to grow with your business. Enhance the drive-thru ordering experience with HDX Digital Audio, increase efficiency with group and one-to-one conversations, improve workflows with voice commands, and more. NEXEO is more than the next generation of drive-thru headsets, NEXEO is the total solution for communication inside and outside the restaurant.
Beyond the Drive-Thru
NEXEO is engineered to facilitate multiple independent conversations at the same time, enabling your team to stay connected to each other and to key areas of your restaurant, including mobile order pickup and other wait areas, without affecting drive-thru communication.
Unmatched Digital Audio
HDX Digital Audio enhances the ordering experience in a fully digital implementation from speaker post to headset and establishes future-proof drive-thru communication. Whether it’s a crew member or a bot taking orders, you and your customers will experience crystal clear audio quality for superior order accuracy.
Unmatched Sound Clarity
HDX Digital Audio builds upon the breakthrough advancements of the EOS | HD with Wideband HD Audio. HME patented noise reduction and Wideband technology dramatically decreases background noise and expands the audio bandwidth to include higher and lower voice frequencies than other systems, resulting in a crystal-clear drive-thru ordering experience for customers and order takers alike.
The Automated Ordering Experience Unlike Any Other
Engineered to seamlessly support your preferred voice AI provider, NEXEO is your fully digital solution for restaurant communication and Automated Order Taking (AOT). AOT greets customers, takes orders with outstanding order accuracy, provides consistent customer service, and never forgets to upsell. Free employees from order taking and enable them to support other key areas of your operation where personable, face-to-face interactions have a greater impact on customer service and satisfaction. Together, NEXEO and AOT provide an ordering experience unlike any other, helping your team succeed even if staffing fluctuates.
Actionable Insight You Can Hear
Staying on top of your drive-thru performance is now easier than ever with performance alerts delivered directly to your headsets. Integration between NEXEO and the ZOOM Nitro® Timer enables alerts that state exactly which metric needs your immediate attention.
Alerts are delivered only to the team members you choose, providing critical insight to the right person at the right time. Enhance awareness to key events like when a customer in the drive-thru lane exceeds your specified total wait time, taking your drive-thru operation to the next level.
Accomplish More Hands-Free
NEXEO’s voice-enabled technology empowers you to instantly connect to a drive-thru customer, initiate a call to a team member, adjust common headset settings, and more. In the daily hustle and bustle, voice commands make it easier to do more by keeping the work momentum going as you stay on task to better serve your customers.
Optimize Your Team Communication
With NEXEO, you can have multiple independent conversations taking place at the same time without impacting drive-thru communication. Make one-to-one calls to provide praise or feedback, keeping your staff focused and engaged. Start a group call to deliver information needed by a team, increasing efficiency and improving service across all areas of your restaurant.
Critical Insight When It Matters Most
NEXEO | HDX integrated alerts deliver actionable insight to the right person at the right time, leading to immediate action that improves performance on the spot. Alerts to your headset enhance awareness to key service areas and help you stay on top of your entire operation when it matters most.
NEXEO alerts and video detection enable your team to prioritize mobile guests.
Hear an alert in real time when a customer leaves the queue without placing an order.
Reduce Unnecessary Interruptions
Targeted alerts and reminders empower you to choose the automated notifications that each person and group hears, significantly reducing the noise clutter and ensuring that the right person on your team receives the alerts they need when they need them.
Intelligent and Intuitive Control Center
The NEXEO | HDX base station is installed at eye level and provides a colorful 7-inch display for easy interaction, making it easier than ever to register headsets, manage your store settings, and view battery and system health information. Critical system information like network connectivity, headset status, speaker/mic status, and loop health is readily available just by looking at the base station display. Plus, NEXEO is available in multiple languages, enabling your team to interact with the NEXEO base station in their preferred language.
Headset Pairing as Easy as 1-2-3
Save time by connecting a headset to the base station instantly, hassle-free and no training needed. Follow the simple on-screen instructions, tap your headset to the blue ring on the base station when instructed, and your headset will be ready to use in no time. Plus, there is no limit to the number of headsets you can connect.
Online Training for Ongoing Success
Survive winter in a food truck industry with drive thru intercom The DTX1 Noise Canceling Headset DRIVE THRU Intercom System for DTX Series provides superior communication capabilities for food truck operators, so they can survive the winter in the drive-thru intercom industry with confidence.
HME NEXEO HDX - HEADSET DRIVE THRU SYSTEM FOR RESTAURANTS - FAST FOOD - QSR - FOOD TRUCK - VEHICLE DETECTION - EMERGENCY DRIVE THRU HEADSET SYSTEM - REPAIR - INSTALLATION - SALES
NEXEO HS7000
MCDONALDS HEADSETS
BURGER KING HEADSETS
WENDYS HEADSETS
IN-N-OUT HEADSETS
KFC HEADSETS
KNEADERS HEADSETS
TACO BELL HEADSETS
TACO TIME HEADSETS
LITTLE CAESAR HEADSETS
CHIPOTLE HEADSETS
RETEKESS Authorized Dealer
XMOD Authorized Dealer
SKU: DTX1-W-2BTH
PRODUCT TYPE: Drive-thru headset system
You Save: $831.00 (34%)
